Apply for GBAC Star™

GBAC STAR™ 20 Program Elements

Facility Leadership, Commitment, and Planning
Elements 1-4
  • 1. Organizational roles, responsibilities, and authorities
  • 2. Facility commitment statement
  • 3. Sustainability and continuous improvement
  • 4. Conformity and compliance
These elements are the most critical parts of the accreditation process because they establish the facility’s commitment at all levels of the business to the GBAC STAR Facility Accreditation Program. First, take the time to determine which staff can best champion this initiative on behalf of the facility. Next, develop a commitment statement that is signed by senior leadership and communicated to all stakeholders. Make sure to build continuous improvement processes into your program so that your facility not only addresses today’s outbreaks but has a sustainable process for the long term. Finally, identify all national, state, and local legal and regulatory requirements associated with cleaning and disinfection for your industry.

Goals and Strategies
Elements 5-8

  • 5. Goals, objectives, and targets
  • 6. Program controls and monitoring
  • 7. Risk assessment and risk mitigation strategies
  • 8. Standard operating procedures
Now it’s time to get strategic! Establish the goals and objectives for your facility based on any existing assessments or audits and based on customer and employee feedback. Set up program control measures – and documented procedures to monitor those measures. Now it is time to tie it all together: Implement methods for ongoing risk assessments and when risks are identified, make sure that the program control measures are adequately designed and implemented to eliminate or mitigate those risks. Finally, establish internal standard operating procedures (SOPs) for all cleaning, disinfection, and infectious disease prevention work practices.

Supplies and Inventory Management
Elements 9-13

  • 9. Tools and equipment
  • 10. Cleaning and disinfection chemicals
  • 11. Inventory control and management
  • 12. Personal protective equipment (PPE)
  • 13. Waste management
Details are everything for this set of elements. Technology, tools, and solutions change constantly so review and consider different equipment periodically. Cleaning and disinfectant chemicals should match what is appropriate for the area and objects being treated, the environment surrounding the area, and the infectious agent(s) you are working to mitigate. Review inventory control and management plans for supplies, tools and equipment, including PPE requirements for staff. You must also ensure that your building has waste management plans and procedures in place.

Training, Preparation, and Prevention
Elements 14-17

  • 14. Personnel training and competency
  • 15. Emergency preparedness and response
  • 16. Facility infection disease prevention policies
  • 17. Worker health program
A good cleaning and disinfection program only works if there is consistent training and preparation. Ensure that cleaning personnel are properly trained and competent to carry out their responsibilities. Competence levels can be judged based on appropriate education, training, certifications, and experience. Establish and maintain an emergency preparedness and response process. Also address the needs of your customers, clients and visitors with comprehensive infection control prevention programs. Finally, ensure that risks to your workers’ physical and psychological health are managed effectively through a worker health program that includes all cleaning personnel who could be directly impacted by exposure to infectious materials.

Constant Vigilance
Elements 18-20

  • 18. Audits and inspections
  • 19. Control of suppliers
  • 20. Documentation management

It’s time to tie all the elements of your program together. Create an internal audit and inspection program to check that your facility’s programs are being properly implemented and requirements are being maintained. Establish criteria for the selection, evaluation, and re-evaluation of suppliers of products and services. Make sure those suppliers also comply and conform to your facility’s specific requirements. Write everything down – we have provided a list of suggested documents to include in your documentation management process. By now, you should have documented every part of your process and should make this documentation available, where needed, and protected, where required. Your most current policies, plans, procedures, protocols, records should always align with the best practices of the GBAC STAR Facility Accreditation Program.

Looking to learn more about the program?

The leading trade association for the cleaning industry worldwide.
1-800-225-4772 (North America) or 1-847-982-0800

Agreement between ISSA and Company

This Agreement made this ____ day of ________ 2020 (“Effective Date”) is made by and between the International Sanitary Supply Association, an Illinois non-profit corporation with its principal place of business at 3300 Dundee Road, Northbrook, IL 60062 (hereinafter “ISSA”), and COMPANY, DESCRIPTION, STREET ADDRESS, CITY, STATE (hereinafter “Company”) (collectively referred to as the “Parties” and each individually as a “Party”).

WHEREAS, ISSA is a non-profit trade association that represents the global commercial cleaning industry, and operates a division known as the Global Biorisk Advisory Council (“GBAC”) that provides education, training, certification and consulting services in the field of biorisk assessment, management, clean up and disposal (the “Services”);

WHEREAS, Company is a distributor of commercial cleaning products and supplies that desires to make certain of the Services available to its customers and prospects; and
WHEREAS, ISSA is interested in expanding the sales of its Services by collaborating with Company.

NOW, THEREFORE, in consideration of the mutual covenants and agreements of the Parties herein contained and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged by the Parties, the Parties hereby agree as follows.

Section I

Company Resale of GBAC Fundamentals Online Course

Section II

Company Promotion of GBAC STAR™ Facility Accreditation Program

Company, at its expense, shall promote the GBAC STAR™ Facility Accreditation Program (“Program”) to its Clients using commercially reasonable efforts.  In exchange for such referrals, ISSA shall pay to Company a commission based on the registration fees ISSA receives from each Client registered in the Program.  Appendix A, which is hereby incorporated by reference into this Agreement, sets forth the current Program registration fees, commissions, and other terms and conditions that govern the promotion of the Program by Company.

Section III

General Provisions

IN WITNESS WHEREOF, the parties have hereunto executed this Agreement as of the date first set forth above.



Print Name


By Company :


Print Name



Resale of Course and Promotion of Program by Company

ISSA Course Prices
ISSA Member price$150.00/course
ISSA Member Quantity discount pricing
1-50 Courses$150.00/course
51-100 Courses125.00/course
101-250 Courses100.00/Course
250 + CoursesCustom Pricing
ISSA Non-Member price$300.00/course
RestaurantsUS$5 per occupancy/seat$500-
Hotels$3 per room$500$15,000
Arenas/Stadiums$0.30 per occupancy/seat$500$15,000
All Other Facilities
Under 25,000 sq ft - (Under 2,322 sqm)$500  
25,000-199,999 sq ft - (2,322-18,580 sqm)$1,000  
200,000-499,999 sq ft - (18,581-46,450 sqm)$2,500  
500,000-799,999 sq ft - (46,451-74,322 sqm)$4,000  
800,000-999,999 sq ft - (74,323-92,902 sqm)$6,000  
1MM to 1,999,999 sq ft - (92,903-185,805 sqm)$10,000  
2MM+ sq ft - (185,806+ sqm)$15,000  

*Multi-site portfolios will be priced individually.  Please inquire.

**An enterprise fee will apply to multi-site portfolios with 20 or more facilities. Please inquire for details.

***Each GBAC STAR facility accreditation will include the appropriate number of individual online certifications in the quoted price

****Additional online GBAC Fundamentals certificates above allowance at $150 each

Restaurants1 per 100 seats
Hotels1 per 100 rooms
Arenas1 per $1000 of fee
All Other1 per $1000 of fee